Services

Friendly, professional IT help for home users and families in Calgary. Residential only, no business IT.

Featured service

Full System Rebuild

Most recommended solution that fixes most issues. When a computer is slow, unstable, or “acting weird”, surface-level fixes can waste time, this service restores your system properly with your data protected and your setup rebuilt cleanly.

Verified data backup (before changes)
Clean Windows installation + updates
Driver verification + essential software
Email/printer reconnection + final check
Optional add-ons: cloud backup setup, password manager, Wi-Fi optimization, private home storage (NAS).
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Starting at $175 (scope depends on device + data size).
Computer Optimization & Troubleshooting
  • Slow PC diagnosis & practical fixes
  • Startup errors, freezes, random crashes
  • Updates, drivers, and “it won’t behave” issues
  • Upgrade recommendations (SSD/RAM) when it makes sense
Home WiFi & Networking
  • Wi-Fi coverage and troubleshooting
  • Router setup and optimization
  • Network printer problems
  • Smart devices: TVs, consoles, cameras, etc.
Custom PC Build Guidance
  • Parts list review (value + compatibility)
  • Tailored build planning for your needs
  • Assembly guidance and troubleshooting
Security & Safe Defaults
  • Password manager setup (and how to use it)
  • MFA setup for key accounts (Google/Microsoft/Apple)
  • Safer Windows and browser settings
  • Quick security hygiene review (simple habits that matter)
Backup & Storage
  • External drive backup setup (simple + reliable)
  • Cloud backup setup (OneDrive / Google Drive / Dropbox)
  • Private home storage (NAS) — planned & quoted as a project
  • Restore testing so you know it actually works
New Device Setup
  • New computer setup (debloat, update, secure)
  • Data transfer and migrations
  • Tailored application setup
  • General tech guidance
Note: Kairos is residential-only. If you need business IT support, I’m happy to refer you to a local service provider.

Pricing Model

Simple pricing structure depending on the type of service needed.

On-Site Support

In-home service anywhere in Calgary.

  • $100 - On-site diagnostic & repair (up to 1 hour)
  • $80/hour after the first hour
  • Billed in 30-minute increments
Remote Support

Fast help without needing a visit. Ideal for software issues and quick fixes.

  • $80/hour
  • Billed in 15-minute increments
Fixed Services

Some services have a flat starting price, with final cost depending on equipment, data size, or setup complexity.

  • Full System Rebuild - starting at $175

  • Personal Cloud Storage (NAS) - starting at $220

Please see next section for more details.

Fixed Services

These services are offered at a base price with additional charges depending on the scope and complexity of the work. These are structured solutions for common problems.

Full System Rebuild

When a computer becomes slow, unstable, or filled with years of clutter, a clean rebuild is often the most reliable solution.

  • Verified data backup before any changes
  • Complete system rebuild
  • Driver setup and system updates
  • Essential apps and environment rebuilt
Starting at $175
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Personal Cloud Storage (NAS)

Don't want to pay monthly subscription fees for cloud storage such as Google Drive, OneDrive, or DropBox? Why not have your own "Google Drive" at home?

A private home storage system - NAS (network attached storage) gives you similar convenience such as file syncing across devices, easy access from your phone or laptop anywhere in the world, and automatic backups. But you only pay once, and your data stays in your home.

  • Centralized storage for photos and files
  • Secure access from all your devices
  • Automatic backups for computers
  • Private storage controlled by you
Starting at $220 + NAS hardware
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Not sure what you need?

Tell me what’s going on and I’ll point you in the right direction.

Contact me